top of page

OUR SERVICES

MTS Florida, LLC offers a range of IT services to small and medium-sized businesses. These services include network management, data backup & recovery, cloud services, security & compliance, and technical support. MTS Florida, LLC Provides ongoing support & maintenance to keep our client's technology infrastructure running smoothly and securely. We provide helpdesk support, remote monitoring and management, and regular software updates to ensure that the client's systems are always up to date. In addition, we also provide services such as network assessments, security audits, and disaster recovery planning to help our clients prevent potential issues before they occur.

Businessman using a computer to document management concept, online documentation database

Managed Technical Services

Managed technical services are a type of IT support service provided by a third-party company (MSP), such as MTS Florida, LLC, to manage and maintain the technology infrastructure of an organization. The services typically include proactive monitoring and management of IT systems, such as networks, servers, and workstations, to ensure that they are functioning optimally and securely.

 

The goal of managed technical services is to provide businesses with peace of mind by taking care of their IT needs and allowing them to focus on their core operations. The MSP is responsible for managing software updates, security patches, backups, and troubleshooting technical issues, Employee onboarding and offboarding, among other tasks. Managed technical services can be customized to meet the specific needs of each organization, and typically include remote and on-site support.

 

In summary, managed technical services provide a proactive and comprehensive approach to IT support, with the aim of maximizing the reliability and efficiency of an organization's technology infrastructure.

Services: Network

Help Desk Support

MTS Florida, LLC's Help Desk Support offers responsive and reliable technical assistance to keep your business running smoothly. With our team of skilled professionals at your disposal, you can rely on prompt resolutions to your IT issues, minimizing downtime and maximizing productivity.

Our Help Desk Support is designed to provide comprehensive solutions for a wide range of IT challenges. From software glitches and network connectivity issues to hardware malfunctions and user support, we've got you covered. Our dedicated help desk team possesses in-depth technical knowledge and expertise to troubleshoot and resolve issues efficiently.

When you reach out to our Help Desk, you can expect friendly and knowledgeable professionals who will guide you through the troubleshooting process step by step. We understand the urgency of your IT needs and strive to provide quick and effective resolutions, minimizing disruptions to your business operations.

Don't let IT challenges slow you down. Experience the peace of mind that comes with reliable Help Desk Support from
MTS Florida, LLC

helpdesk_stock1.jpg
Networking_Stock1.jpg

Network Security Implementation & Management

Managing a network and its security involves overseeing the design, implementation, and maintenance of an organization's computer networks and related systems to ensure their availability, performance, and security. This includes tasks such as configuring network devices, monitoring network activity, troubleshooting and resolving network issues, and implementing security measures to protect the network from threats.

Key Responsibilities

  • Conduct Security Audits

  • Implementation of Network Security Protocols

  • Continuous Monitoring & Incident Response

  • Access Control Management

  • WiFi Management & Security Implementation

Services: Disaster Recovery

Disaster Recovery & Backup Solutions

MTS Florida, LLC's Disaster Recovery & Backup Solutions provide a robust safety net for your critical data and ensure business continuity even in the face of unforeseen events. We understand the potential risks and disruptions that data loss can pose to your operations, which is why we offer comprehensive solutions tailored to your business needs.

 

Our expert team will work closely with you to assess your data requirements, design a resilient backup strategy, and implement secure and automated backup systems. We leverage industry-leading technologies to create redundant copies of your data, stored both locally and offsite, to mitigate the risks of data loss from hardware failures, natural disasters, cyber threats, or human errors.

 

In the event of a data loss or system failure, our Disaster Recovery solutions kick into action, enabling you to restore your systems and resume operations quickly. Our team will guide you through the recovery process, minimizing downtime and ensuring minimal disruption to your business.

Disaster Recovery Plan Acronym.jpg
Services: Emergency Tech Services
Website Design & Managemet
Puzzle_Stock1.jpg

Consulting & Product Solutions

An IT consultant is a professional who provides expert advice and assistance to organizations in areas related to information technology (IT). They work with clients to identify and solve problems, improve efficiency and performance, and implement new technologies and solutions.

Key Responsibilities

  • Assessing an organization's IT needs and identifying areas for improvement

  • Developing and implementing IT solutions to meet the client's needs

  • Providing expert advice and guidance on IT-related topics

  • Analyzing and interpreting data to inform decision-making

  • Identifying and mitigating potential risks and security threats

  • Providing training and support to clients on new technologies and solutions

  • Staying current with industry trends and developments in IT

Services: Consulting

Break Fix Services

Break fix services, offered by MTS Florida, LLC, are designed to promptly address and resolve unexpected IT issues that may arise in your business operations. As a trusted IT Managed Service Provider (MSP) in Ocala, Gainesville, The Villages, Palatka, and surrounding areas, our team is committed to delivering efficient solutions for a wide range of IT challenges.

Key Responsibilities

  • Rapid Issue Diagnosis: Our skilled IT experts swiftly assess and diagnose the root cause of IT problems to minimize downtime and disruptions.

  • Timely Repairs: We provide speedy and effective repairs, aiming to restore your IT systems to full functionality without unnecessary delays.

  • Virus and Malware Removal: MTS Florida, LLC ensures the removal of harmful viruses and malware that may compromise your business's security and data.

  • Data Recovery: In the event of data loss or corruption, we employ reliable data recovery methods to retrieve vital information from your systems.

  • Preventative Recommendations: MTS Florida, LLC also offers proactive suggestions and recommendations to prevent future IT disruptions, helping you build a more resilient IT infrastructure.

Fixing a Computer
Big Help button on keyboard. Conceptual image.jpg

Emergency Technical Services

MTS Florida, LLC offers Emergency IT services which is urgent support designed to address critical and unexpected technology issues that require immediate attention. These services can include data recovery, hardware repair, and virus removal, among others. The goal of emergency IT services is to restore normal operations as quickly as possible, minimizing downtime and the impact on business operations.

Emergency IT services are a crucial component of any comprehensive IT support strategy, providing organizations with peace of mind and ensuring that their technology infrastructure is always functioning optimally, even in the event of unexpected technical issues.

Love our Services? Leave us a Review!

Website Development & Management

MTS Florida, LLC provides website design and management services, offering businesses the support they need to create and maintain a professional and effective online presence. With the expertise and resources to handle the technical aspects of website design and management, MTS Florida, LLC can help businesses focus on their core operations and achieve their online goals by providing a well-designed website which showcases a company's products or services, and help to establish credibility, increase visibility, and engage with customers. Website design involves creating an appealing and user-friendly layout, incorporating eye-catching graphics and images, and ensuring that the site is optimized for search engines.

 

Key Responsibilities

  • Keeping site up to date

  • Ensuring site functions correctly and efficiently

  • Making necessary changes to improve performance

  • Adding or updating content

  • Fixing technical issues

  • Improving security

  • Ensuring website is mobile friendly

Website_Design_Stock1.jpg
bottom of page